Adoptions By Appointment preferred; walk-ins accommodated when possible

Phone: 602-971-9222

Phone hours: 9am to close.

Donation drop off hours: M-F 9am - 5pm and Sat & Sun 9am - 4pm  

Address: 3227 E Bell Rd Ste D151, Phoenix AZ 85032

If you are looking to surrender a pet, please see the Surrendering a Pet page to ensure you are sending accurate information needed.   


For general inquiries other than surrender requests, email:

Please do not use this email to send a surrender inquiry without visiting our Surrendering a Pet page and providing all the detailed information needed to request a surrender.  

Federal Tax ID: 86-0832160

Have Questions or Suggestions?

Feel free to email us or give us a call

Need to surrender a pet? Click here


·        For the safety of our staff and the community, we are asking for all employees, volunteers, and visitors to wear masks while in any of our HALO locations or attending any HALO event. 

·        All dogs adopted from our facility must leave on a leash/collar or slip lead and all cats must leave in a carrier. If you have these items and would like to bring them with you to the appointment in the event of adoption, you may do so. If you do not have these items, we have cardboard cat carriers, collars, leashes and slip leads onsite available for purchase.


·        If you or a member of your party have been experiencing flu-like symptoms or have recently been in direct contact with someone who has a suspected or confirmed case of COVID-19, please defer your visit until you are feeling well and are at least 14 days post positive infection.

·         Please be on time and let us know if you will be delayed or need to cancel an appointment. We will do our best to accommodate any late parties, but know that the meet-and-greet may be limited dependent on the arrival time.